Return & Exchange Policy – PCN Elite Sarees

Damaged or Wrong Item

If you receive a damaged saree or an item different from what you ordered, please contact our customer-support WhatsApp channel as soon as possible after delivery. Share your order number and clear photos of the item, packaging, and shipping label so we can review the issue.

Replacement or Refund

Once the issue has been reviewed and confirmed, we will arrange a replacement if the ordered item is available. If a replacement is unavailable, we will arrange a refund. We will explain the return or collection steps, if any, before asking you to send an item back.

Processing Time

Replacement dispatch and refund processing times depend on the circumstances of the request. We will communicate the next steps and expected timeframe directly to you.

Other Return Requests

For requests unrelated to a damaged or wrong item, please contact us before returning a product. Do not send a parcel back without receiving return instructions from our team.

Customer Support

Please contact PCN Elite Sarees through our customer-support WhatsApp channel for assistance.